by Cecilia Floridi | 9. August, 2018 | Blogbeiträge |
Part II – How Walmart is leveraging the power of digital innovation to optimise its infrastructure and better serve its customers Source: https://corporate.walmart.com/photos/pickup-towers-and-lockers Walmart is a global retailer with 2.3 million employees (with 1.5...
by Cecilia Floridi | 7. August, 2018 | Blogbeiträge |
Part I – Walmart´s recent drive for customer centricity Source: Walmart.com We noted with interest this month that Walmart seems to be taking customer centricity very seriously indeed. According to Fortune, the US retail giant´s first Chief Customer Officer, Janey...