Düsseldorf • Feb 26 Berlin • Mar 04 Hamburg • Mar 05 Munich • Mar 10
Exclusive Invitation

The Future of Customer Loyalty Starts Here - Be First to Know What’s Coming

Unlock exclusive DACH & global insights from the upcoming Global Customer Loyalty Report 2026 by Antavo. Get early access to trends, benchmarks, and DACH strategy-impulses before they go public – and find out how your peers are gearing up for the AI-powered future of loyalty.

Exclusive Attendee Benefit: Register now and receive the full report complimentary to your inbox upon release.

What to Expect

Free live sessions with expert panels

Join our free live sessions with expert panels to learn more about the latest trends and insights in the loyalty space.

First look at DACH-specific results vs global benchmarks

Get an inside look at how DACH-specific results compare to global benchmarks, and learn how your peers are gearing up for the AI- powered future of loyalty.

Networking with top CRM & Loyalty leaders

This isn’t a mass event. It’s curated networking in a unique setting with real conversations among loyalty industry peers.

Secure your spot today!

Join our exclusive event – limited seats

Limited seats per location. Registrations are reviewed to ensure availability.

Questions? Feel free to message us directly.

Top Speakers

Our Speaker Highlights

Meet the Loyalty Trailblazers: Get inspired by top voices shaping the future of CRM & loyalty – from AI innovators to strategic masterminds.

Portrait of Cecilia Floridi
Cecilia Floridi

Co-Founder & Chief Growth Officer, DataLab. GmbH

20+ years pioneering loyalty, driving customer equity across Europe’s top brands.

Portrait of Marius Demary
Marius Demary

Director Customer Strategy & Data Impact, DataLab. GmbH

Turning complex customer data into profitable, actionable loyalty strategies.

Portrait of Elena Rodriguez smiling
Miles Millward

Co-founder & Chief Strategy Officer, Antavo AI Loyalty

Award-winning strategist shaping next-generation loyalty programs for global brands.

Meet our experts in person
Locations

Event Locations

Join us in your city

Düsseldorf

• Feb 26, 17:00
Orrick, Heinrich-Heine-Allee 12, 40213 Düsseldorf

Berlin

• Mar 04, 17:00
Customlytics GmbH, Torellstraße 7, 10243 Berlin

Hamburg

• Mar 05, 17:00
The Relevance Group GmbH, Gorch-Fock-Wall 1a, 20354 Hamburg

Munich

• Mar 10, 17:00
Orrick, Lenbachpl. 6, 80333 Munich
Secure your spot in your city
Deep Dive

Deep Dive Topics

What You’ll Learn

Real ROI benchmarks and futureproof KPIs

Learn how to measure and optimize your loyalty program performance.

AI loyalty use cases that really work

Explore how AI can transform loyalty programs and drive business growth.

Gamification, personalization & member experience trends

Explore the latest trends in gamification, personalization, and member experience.

AI Readiness

How a loyalty program boosts your company's AI readiness.

Discuss these topics live
Stats

Still in Doubt?
Why It Matters

If you're not convinced yet – these numbers speak for themselves.

9 out of 10

Program Owners

who measure performance reported positive ROI.

+50% of

Brands

boost retention with reward customization.

51.4% of

Marketers

now use AI in loyalty program management (a big leap from last year’s 37.1%.)

83% of program owners are satisfied with their loyalty program.
91% however, struggle with data analysis.
Get more insights at the event
About Us

DataLab –
Your Partner in Data-Driven Loyalty

As a Gold Sponsor of Antavo’s Global Customer Loyalty Report, we bring one of the leading industry reports on customer loyalty to the DACH region.

Antavo’s AI-powered platform provides one of the world’s most advanced solutions for loyalty programs – recognized by Forrester, Gartner, and IDC, and trusted by brands such as KFC, Skims, C&A, and Notino.

Our DACH insights: Together, we analyze the global data and turn it into practical insights for DACH brands, helping them better understand their customers and make loyalty programs more successful.

With DataLab as your partner for data-driven loyalty, we combine first-party data, MarTech, and scalable personalization – taking customer loyalty in the DACH region to the next level.

Active Member
DataLab x Antavo
50+ Experts
#1 Customer Equity
DACH Market Leader
Join us for the event
FAQ

Frequently Asked Questions

Everything you need to know about the Loyalty Club Events

Is it really free?
Yes, the event is free of charge. Register to join the guest list, and we’ll get back to you to confirm your place.
Who is the event for?
Our events are primarily aimed at decision-makers (C-Level, VP, Head of) in CRM, Marketing, and Loyalty in Retail, Finance, Travel, Utilities, FMCG and B2B. Register to secure your spot – your registration places you on the guest list, and we’ll follow up to confirm your participation.
What about catering?
Of course. We provide drinks and catering in a relaxed atmosphere, matching our exclusive club character.
Is there an agenda?
The full agenda is not yet published but will be added here in the near future. It will outline panels, deep dives, keynotes, and Q&A sessions so you know what insights to expect and when.
What networking opportunities are available?
The event offers an exclusive, small-group networking experience with high-level exchange. This is not a mass event, ensuring meaningful connections with other loyalty decision-makers.
Is this event just a marketing promotion for the report?
No. This is not a promotional event. It provides exclusive insights specifically for the DACH region and your industry, going beyond the report, with real-world cases and learnings from leading loyalty and CRM experts.
When and where do the events take place?
Under what rules does the event operate?
The event is held under the Chatham House Rule, meaning no recordings, no social posts, and participants can engage in open and honest dialogue.
Secure your spot now
Contact

Let’s Chat About Loyalty

Have questions or want to connect? Marius Demary is happy to help you get the most out of your experience.

Marius Demary

Marius Demary

Director Customer Strategy & Data Impact

M.Sc. Big Data & Business Analytics

Get in touch

Your Expert for Data-Driven Business Management

  • Creation and implementation of data strategies in various industries
  • Creation and implementation of complex Customer Analytics
  • Responsible for DataLab Analytics products
  • Leadership and development of analytics teams
  • Making complex analyses understandable and identifying tailored methods
Join us for the event